FAQ
We care about transparency and your pet’s well-being.
Here are answers to some of the most common questions about Holipets products.
Frequently asked questions
Do you have a physical store?
Our physical boutique can be found in our Holipets Studio – Rte Cantonale 12, 1077 Servion.
You can also familiarize yourself with our brand and product through our partners.
Where do you ship from?
We ship from our warehouse in Aigle or from our boutique in Servion.
Are you Swiss?
Our company is registered in the canton of Fribourg and operates throughout Switzerland. As such, we fully comply with Swiss regulations and are dedicated to serving the Swiss market.
Founded as a pet wellness studio, and after five years of building a strong local reputation, we are now expanding into the online space.
Our team brings together diverse professional backgrounds, including international experience, while our core team remains firmly rooted in Switzerland.
Where are Holipets products made?
Our products are made in Europe or Switzerland with a focus on quality, safety, and sustainability. We work with trusted partners who share our high standards for pet care.
Can I get a personalized plan or recommendations for my pet?
Sure! With pleasure! We cannot wait to hear from you!
Are Holipets products made from natural ingredients?
Products that can be ingested or applied are carefully formulated with natural, high-quality ingredients. We avoid artificial preservatives, colors, and flavors to ensure your pet gets only the best.
When it comes to petware, homeware, and accessories, we place the utmost emphasis on sustainable and durable solutions.
Are Holipets treats suitable for all dog breeds and sizes?
Most of our treats are designed for all breeds and sizes. However, we always recommend checking the product description for specific feeding guidelines and adjusting portion size to your pet’s needs. Do not hesitate to contact us for personalized recommendations.
Can I give your supplements to my pet every day?
Yes – unless otherwise stated, our supplements are safe for daily use. For best results, follow the dosage instructions on the label or consult your veterinarian if your pet has special health conditions.
Are your grooming products safe for sensitive skin?
Absolutely. Our grooming line is pH-balanced for pets and free from harsh chemicals, making it suitable even for pets with sensitive skin or allergies.